01 February 2022
Travel costs (round trip) :
- with service car: € 0.75/km
- with truck + hydraulic crane (body 6.5 x 2.3m) : €1.50/km
- travel per hour, per technician : € 84.00/h
Working hours :
- working hour : € 94.00/h
- overtime : € 141.00/h (before 07:30 and after 16:30)
Overnight costs :
- overnight stay: €250.00/night/technician
Manufacturer interventions :
Telephone service :
- flat rate per service request/problem: € 50.00
- working hour : € 120.00/h (rounded off per quarter of an hour)
Helpdesk (rounded off per quarter of an hour):
- work preparation, technical : € 120.00/h
- research work, technical : € 120.00/h
- priority change of planning : € 120.00/h
Per service order, to be carried out by our service engineers at the customer's location, a
administrative lump sum of € 50.00 will be charged.
All rates listed above lapse with a machine under warranty, unless the cause of
the problem cannot be assigned to the machine.
- An exception to this is the telephone service, if the interlocutor at the customer has not received operator training.
DB&S Machines BV, maintenance contract: on request
DB&S Machines BV, Fidelity program conditions : on request
DB&S Machines BV, nearby service conditions: on request
All rates are in Euro, excluding 21% VAT
These rates can be unilaterally adjusted without prior notice.